Privacy Policy
Capital 7 Logistics (Serving NEPA) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how our company collects, uses, stores, and shares information when you visit our website, submit an inquiry, request Handyman Services or Property Maintenance, communicate with our team, or otherwise interact with us. By using our website or requesting services, you acknowledge the practices described below. This policy is intended to provide general information and does not create a contract beyond any rights required by applicable law.
1. Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, service address, billing information, project details, photographs, scheduling preferences, and other information submitted through forms, messages, estimates, invoices, or service communications. You may also provide information about a property, access instructions, occupants, tenants, vendors, or other people involved in a project. Please provide only information that is accurate and that you are authorized to share.
When you visit our website, we may automatically receive technical and usage information such as your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, approximate location, dates and times of visits, and interactions with website features. We may receive information from service providers that help us operate our website, process payments, schedule work, communicate with customers, or maintain business records. We do not intentionally seek sensitive personal information, and you should not submit such information unless it is necessary for a specific service request and appropriate safeguards are available.
2. How We Use Information
We use information to respond to inquiries, prepare estimates, schedule and perform Handyman Services and Property Maintenance, confirm access arrangements, communicate about projects, process payments, issue receipts, manage warranties or service concerns, and provide customer support. We may also use information to verify requests, maintain records, coordinate employees and contractors, improve our services and website, understand customer needs, prevent fraud or misuse, and protect the safety of people and property.
Where permitted by law, we may use contact information to send service updates, administrative notices, promotional messages, or information about offerings that may be relevant to you. You may ask us to stop marketing communications at any time. We may retain and use de-identified or aggregated information for analytics, planning, and business improvement when that information cannot reasonably identify you.
3. Data Protection
Our company uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Access is limited to people and providers who need information for legitimate business purposes. Payment transactions may be handled by independent payment processors using their own security practices, and we generally do not retain complete payment card numbers.
No website, email transmission, mobile device, or storage system is completely secure. We cannot guarantee absolute security, and you provide information at your own risk. If we become aware of a security incident affecting information, we will take steps required by applicable law and may contact affected individuals using available information. We retain information only as long as reasonably necessary for the purposes described here, including completing projects, resolving disputes, complying with legal obligations, enforcing agreements, and maintaining tax, accounting, insurance, and business records. When information is no longer needed, we may securely delete, destroy, or anonymize it.
4. Cookies
Our website may use cookies, pixels, tags, local storage, or similar technologies to operate properly, remember preferences, understand website traffic, improve performance, and support security. Some technologies may be provided by analytics, hosting, advertising, or other website partners. Cookies may be session-based and expire when you close your browser, or persistent and remain until they expire or are deleted.
You can adjust browser settings to block or delete cookies, although some website functions may not work correctly. Where required, we will request consent before using nonessential cookies. We may not respond to every browser-based do-not-track signal because no uniform technical standard is consistently recognized across all services.
5. Third-Party Services
We may use third-party providers for website